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Topics Expand / Hide

• Service Engineering reference model

• Service Productivity

• Work and Competencies in Industry 4.0

Services Expand / Hide

• Creating Business Plans for Services

• Developing and Testing of Services

• Optimizing Service Processes

• Designing Business Models for Services

• Introducing and Optimizing Competence Management

• Conducting Market Research for Service Providers

• Analyzing and Structuring Product Portfolios

• Qualifying Service Technicians

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